Return & Refund

In Store Return Policy
We do not accept returns of opened/used/unsealed products.

In store purchases are only eligible for exchanges, and no refunds. Please bring your original receipt of purchase along with the product within 14 days of purchase to exchange for merchandise of equal or more value. 


Return Policy for Online Orders
We do not accept returns of opened/used/unsealed products.

Please contact us for a return label through emails at
Orders may be returned up to 7 days from the date you received the package for a full refund minus shipping cost (both ways). If you would like to return a product from your order, simply send the unopened product back to the address below in its original sealed packaging. You can expect a timely refund upon the receiving the return. If shipping was free for your order it will be deducted from your refund. Please note, we do not accept returns for any of our products once opened. There may be a restocking fee of up to 30% if box is not returned in its original condition. If you like to return an online purchase in person at our location, please bring a print out of your order along with the product.

We stand behind the quality of our products and guarantee all products are 100% authentic. Shipping and handling charges are non-refundable unless we shipped the wrong/damaged item.


GOLDEN9 Perfumes